Refund policy
Refunds and Exchanges
- We don’t offer refunds or exchanges if you change your mind.
- Apparel can be exchanged for a different size if that size is still available. Please email us at beer@moobrew.com.au to arrange an exchange.
- If your order is damaged or faulty, you can get a full refund or exchange (subject to availability) by filling out the following form.
- Along with completed return form send us your damaged / faulty goods, along with proof of postage payment and we will reimburse you the cost. Address returns to:
Moo Brew Brewery – Returns
76a Cove Hill Rd, Bridgewater TAS 7030, Australia
Australia
- If we deem a product to be not damaged or faulty, we won’t reimburse you for postage.
- A refund or exchange will not be processed until the product/s are returned in their original condition and packaging. We’ll email you when this happens.
- If your order takes longer to arrive than the advertised delivery time, this is not grounds for a refund.
